Microsoft Dynamics 365
for Operations

Digital transformation for your operations edge

With Microsoft Dynamics 365 for Operations, you can seamlessly scale up your business. Operations tools in Dynamics 365 provide global scalability and digital intelligence, so you can stay way ahead of the competition, and grow your business at your own pace.


Work Smarter with Connected Operations

With the manufacturing add-in, you get visibility across connected distribution, customer service, sales, and marketing systems so you can innovate your products and processes to meet rising expectations and stay ahead of competition. Dynamics 365 for Operations + PA Group’s expertise deliver this ERP system continuity and help you:

  • Simplify production floor management.
  • Accelerate product introductions.
  • Offer flexibility in delivery alternatives.


Deliver exceptional customer experiences

You can give your salespeople the product and customer information they need, when they need it. That way, they can provide immediate, personalized service across social media, mobile sites, stores, and other retail touch points. Dynamics 365 for Operations + PA Group also help you:

  • Deliver amazing customer experiences.
  • Move products smoothly from procurement to sale.
  • Merchandise effectively.

Better operations capabilities, right out of the box


Automate your warehouse processes to reduce operational costs. Your warehouse managers can better control their put-away, quality-control, and picking operations. And, with a flexible workflow engine, they can rapidly respond to changing business needs.


Get global transportation-planning and freight reconciliation. For manufacturing, distribution, and retail companies, this helps you provide the right customer experience at the right price. And business and IT leaders gain visibility and control with a user-configurable rating structure.

Budget Planning

Make budgeting easier by giving your budget managers easy-to-use tools. A wizard helps them create budget plan worksheet templates for Microsoft Excel. And at review and approval time, they automatically route their budget plans with worksheets, justifications, and attachments.

Point of Sale System

Give your sales associates what they need to provide personalized customer service. This enterprise resource planning software delivers rich “clienteling”, real-time inventory lookup, back-office capabilities, and consolidated purchase data—for the right information at the right time.

Demand Forecasting

Create more accurate demand forecasts to improve your products’ availability and minimize your inventory costs. The tool uses Microsoft SQL Server forecasting algorithms, Microsoft Excel visualizations, and Dynamics 365 for Operations models—for forecasts you can count on.


Provide better shopping experiences to your customers with integrated e-commerce and social media capabilities. Build campaigns and engage your customers through their social media channels of choice—Facebook, Twitter, and Pinterest.

The PA Group Difference

At PA Group, we have built our business on understanding the complexities of operations in your business, and how Dynamics 365 can solve for those complexities.

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